Social Return on Investment (SROI) assessment
Social Return on Investment is a methodology that converts the social outcomes of a project into financial value you can communicate and decide on.
- Total outcome value
- Would have happened anyway
- Due to others
- Fades over time
- Net value
- Investment
Illustrative figures
Social Return on Investment (SROI) is a method that converts a programme's social, environmental and economic outcomes into financial value and compares it with the investment. The result is a ratio: 3.2 : 1 means every 1 baht invested creates about 3.2 baht of social value.
Read the full summary
NXT Consulting Group carries out SROI assessments following Social Value International principles for government agencies, social enterprises, universities and organizations running CSR and ESG programmes. Each assessment defines the scope and stakeholders, builds an outcome map linking activities to the outcomes that actually occur, values outcomes with referenced financial proxies, adjusts for deadweight, attribution, displacement and drop-off, discounts to present value, and tests how sensitive the result is to key assumptions. Data comes from stakeholder surveys and interviews. NXT is registered as a juristic-person consultant with the Ministry of Finance Consultant Database Center in the Research and Evaluation (RE) field, and NXT's own work includes an SROI assessment of a unit under the Faculty of Engineering, Chulalongkorn University.
- SVI
- Following Social Value International principles
- 4 steps
- Scope, outcome map, valuation and calculation
- 4 adjustments
- Deadweight, attribution, displacement and drop-off
- RE
- Registered consultant, Ministry of Finance, research and evaluation
How an SROI assessment works
- 01
Scope & stakeholders
Identify who is affected and which outcomes matter to the decision.
- 02
Map the outcomes
Link activities to the outcomes they actually produce, with supporting evidence.
- 03
Monetise the value
Use defensible financial proxies to convert social outcomes into numbers.
- 04
Adjust for impact & calculate
Net out deadweight, attribution, displacement and drop-off, discount to present value, then compute the SROI ratio with a sensitivity analysis.
What is adjusted before the ratio is calculated
The value reported should be the part the programme actually caused, so these four parts are taken out first.
Deadweight
What would have happened even without the programme
Attribution
The share due to other organizations or factors
Displacement
Effects that only moved from one place to another
Drop-off
How much the effect fades each year after the programme
Estimate your project's SROI ratio in two minutes.
Who SROI is for, and when to use it
Public agencies
Needing to report a project's value to leadership, budget holders, or the public in concrete, comparable terms.
Social enterprises
Wanting to show social impact to investors or funders with numbers that can be checked.
Corporates & ESG
Measuring the return of CSR/ESG programs systematically, to guide investment and communicate to stakeholders.
What we deliver
The previews below are mock-ups of the formats, not client work.
Outcome map
Activities, outputs and outcomes linked, with evidence
Valuation table
Financial proxies, sources and every adjustment, line by line
Sensitivity analysis
The range of the SROI ratio when key assumptions change
Executive report
Results, limitations and recommendations for boards and funders
SROI work NXT has delivered
Examples of NXT's own engagements.
SROI evaluation of a unit's performance
The unit gained a defensible SROI figure and evidence base for reporting and future investment planning.
Our team also evaluated government programmes with SROI in earlier roles; details are on the team profiles.
Common questions
Insights on this topic

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ReadOur people in this area
Piyamin TrithipcharoenchaiManaging Partner & Co-founderCo-founder of NXT, working across strategy, research and organization developmentView profile
Kanokphan SittiwanchaiEngagement ManagerMaster's in Economics, Manchester · B.Econ. with honours, Chulalongkorn · ISO/IEC 27001 Internal AuditorView profile
Supawit TipkanjanaratConsultantB.A. in Marketing, Chulalongkorn · formerly Senior Analyst, Vitamins Consulting & Research, and Consultant, JenosizeView profileA free 30-minute call
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